How To Return

You can do so within 7 days from the date of receipt subject to confirmation with us either by email or telephone. The following guidelines apply:

  • Items to be returned / sent back with their original packaging, in a re-sellable condition
  • Discounted / special priced items are final sales and will not be accepted for Returns/Exchanges
  • Return Items should be sent to us at Customer’s own cost. Delivery or shipping fees are not refundable

We regret that we cannot be responsible for loss or items damaged on the way back for a return / exchange. Please pack your returned items properly to ensure that items do not get damaged in transit and register/insure them if sending by post. Please contact us on [email protected] or call +6019 – 375 5324, Monday to Sunday, 10 a.m – 5.30 p.m regarding exchanges. We, zasyakids.com reserves the right to refuse exchanges.